Booking of Activity: When booking you must have your code/voucher number ready otherwise we cannot make a reservation. You will be required…
Refunds: All vouchers must be redeemed by the date on the voucher. All vouchers are non-refundable Lost, Stolen or Destroyed-In the event…
If there is nobody present and the property is accessible, the courier will leave a calling card to advise your recipient that delivery was attempted.…
Waiver: A waiver must be signed on arrival by both participants and non-participants stating that they attend or participate entirely at their…
We strive to deliver all parcels within the time frames listed on the website. If a delay is unavoidable, we will do our best to inform you and…
We are truly sorry if this is the case. We will need to investigate this immediately so please get in touch with us directly. We take all…
We do not deliver to hospitals. Hospitals are currently refusing to accept deliveries due to Health, Safety and Hygiene reasons this is Hospital…
Firstly, please make sure you have tracked the order online at the link https://www.giftsdirect.com/order-tracking/. Enter the 9-digit order…
Experience Descriptions: The stated duration of the experience is a guide only and may differ from activity to activity. The exact timing can…
We regret you are unable to add another item to an order that has already been submitted. Once an order has been submitted, the information will…
Unfortunately not. Once your order has been submitted, the information will be sent directly to our warehouse for processing. We are unable to…
Delivery will take place within normal business hours (Mon - Fri between 9 am and 6 pm). Unfortunately, we cannot guarantee specific delivery…
Firstly, you do not need to be signed into your account to place an order. To sign into your account or create an account click on this link https://www.giftsdirect.com/customer/account/login/referer/aHR0cHM6Ly93d3cuZ2lmdHNkaXJlY3QuY29tL2
To place a multi-item order, shipping to several different addresses. Login or create a Gifts Direct account - click on My Account to start Select…
No, there will be no invoicing included in delivery of any gifts. This is why it is important to add a gift message if you want the recipient…
