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Gifts Direct
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  • Corporate Orders
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  • Placing an order
  • FAQ'S
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  • Gifts Direct
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General

What happens if my recipient is not home?

If there is nobody present and the property is accessible, the courier will leave a calling card to advise your recipient that delivery was attempted.…

Delayed / Lost Parcels and Customs issues

We strive to deliver all parcels within the time frames listed on the website. If a delay is unavoidable, we will do our best to inform you and…

How and when can I track my order?

To track your order, use your 9-digit order number starting from 100 by visiting this link: Order Tracking. Please note, your order will only…

There was an issue with my delivery, what should I do?

Firstly, please make sure you have tracked the order online at the link https://www.giftsdirect.com/order-tracking/.  Enter the 9-digit order…

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