Refunds: All vouchers must be redeemed by the date on the voucher. All vouchers are non-refundable

Lost, Stolen or Destroyed-In the event of a voucher being stolen, lost or destroyed, the voucher cannot be replaced under any circumstances

Exchanges: All Vouchers can be exchanged for another activity within 48 hours of receipt of the voucher. A fee of €30.00 will occur for each voucher exchanged. Vouchers may not be exchanged if an activity has already been booked.

Postponement: The management of any event reserves the right to postpone due to unforeseen circumstances e.g. weather conditions. In this event, the voucher holder will have the opportunity to reschedule the event

Cancellation by Voucher Holder: The bearer of a / voucher agrees that in the event of having to postpone/cancel a booked appointment, they will notify the activity centre by telephone, fax or letter 30 days prior to the day of the course. Failure to do so will result in the voucher becoming invalid.

Failure To Attend: Failure to attend a pre-booked event will result in the voucher becoming null and void