Refunds: All vouchers must be redeemed by the date on the voucher. All vouchers are non-refundable Lost, Stolen or Destroyed-In the event…
We are truly sorry if this is the case. We will need to investigate this immediately so please get in touch with us directly. We take all…
Waiver: A waiver must be signed on arrival by both participants and non-participants stating that they attend or participate entirely at their…
Booking of Activity: When booking you must have your code/voucher number ready otherwise we cannot make a reservation. You will be required…
Since most of our products are perishable food items, unfortunately, we do not offer a return or exchange policy. However, for products that…
Belleek Established in 1849 in the village of Belleek, County Fermanagh, Ireland, the name Belleek has become synonymous with quality and…
Unfortunately not. Once your order has been submitted, the information will be sent directly to our warehouse for processing. We are unable to…
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We regret you are unable to add another item to an order that has already been submitted. Once an order has been submitted, the information will…
We strive to deliver all parcels within the time frames listed on the website. If a delay is unavoidable, we will do our best to inform you and…
Experience Descriptions: The stated duration of the experience is a guide only and may differ from activity to activity. The exact timing can…
Yes, your card details are secure. Gifts Direct use Realex Payments (Ireland's largest online payments Company) to process your credit card details…
Following the extended lockdown of businesses during Covid 19, We have extended the expiration date of all our experience vouchers for 5 years…
Validity Of Voucher: All vouchers are valid for 5 years from the date of issue. Vouchers may only be extended once and you must contact us…
Unfortunately, you are not able to change the contents of hampers once your order has been submitted, as orders move rapidly through to our warehouse. We…