Refunds: All vouchers must be redeemed by the date on the voucher. All vouchers are non-refundable Lost, Stolen or Destroyed-In the event…
We are truly sorry if this is the case. We will need to investigate this immediately so please get in touch with us directly. We take all…
At different times of the year, we have special offers when you can purchase some of our products at a discounted price. Promotion codes must…
Waiver: A waiver must be signed on arrival by both participants and non-participants stating that they attend or participate entirely at their…
Booking of Activity: When booking you must have your code/voucher number ready otherwise we cannot make a reservation. You will be required…
Validity Of Voucher: All vouchers are valid for 5 years from the date of issue. Vouchers may only be extended once and you must contact us…
We can take VISA, Mastercard, American Express, Diners and Paypal for orders. Please note all orders are charged in Euros. On our website…
To ensure your order is successfully delivered you must provide the correct Eircode / Zip code /Postcode with the Recipient address. We cannot…
We strive to deliver all parcels within the time frames listed on the website. If a delay is unavoidable, we will do our best to inform you and…
Very often our emails contains valuable offers and savings on certain orders. However, if you do not wish to receive this emails we provide links…
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Yes, your card details are secure. Gifts Direct use Realex Payments (Ireland's largest online payments Company) to process your credit card details…
Since most of our products are perishable food items, unfortunately, we do not offer a return or exchange policy. However, for products that…
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To avoid delivery issues and unexpected charges for you or your recipient, we will no longer offer alcohol‑containing hampers for shipment…
