We are truly sorry if this is the case. We will need to investigate this immediately so please get in touch with us directly. We take all…
We strive to deliver all parcels within the time frames listed on the website. If a delay is unavoidable, we will do our best to inform you and…
Since most of our products are perishable food items, unfortunately, we do not offer a return or exchange policy. However, for products that…
We regret you are unable to add another item to an order that has already been submitted. Once an order has been submitted, the information will…
Refunds: All vouchers must be redeemed by the date on the voucher. All vouchers are non-refundable Lost, Stolen or Destroyed-In the event…
Unfortunately, you are not able to change the contents of hampers once your order has been submitted, as orders move rapidly through to our warehouse. We…
Not all items are gift-boxed. The description on the product page will include packaging information and details of how the gift is packaged…
For orders including 2 or more items, we will pack items together for shipping where possible. For safety reasons, some items must be packed…
Delivery times for personalised Wine & Champagne hampers can be selected as early as next-day delivery within the Republic of Ireland. Personalised…
Unfortunately not. Once your order has been submitted, the information will be sent directly to our warehouse for processing. We are unable to…
Waiver: A waiver must be signed on arrival by both participants and non-participants stating that they attend or participate entirely at their…
Belleek Established in 1849 in the village of Belleek, County Fermanagh, Ireland, the name Belleek has become synonymous with quality and…
To place a multi-item order, shipping to several different addresses. Login or create a Gifts Direct account - click on My Account to start Select…
Same Day Delivery can be facilitated for delivery within Dublin 1-24, provided the order is placed on the day before 12:30 pm. Same-day delivery…
Firstly, please make sure you have tracked the order online at the link https://www.giftsdirect.com/order-tracking/. Enter the 9-digit order…