What if my product is faulty or damaged?

We are truly sorry if this is the case. We will need to investigate this immediately so please get in touch with us directly. We take all…

Do all items come gift boxed?

Not all items are gift-boxed. The description on the product page will include packaging information and details of how the gift is packaged…

Why are there two delivery charges if my items are going to the same address?

For orders including 2 or more items, we will pack items together for shipping where possible. For safety reasons, some items must be packed…

Can I pay extra to get my personalised item quicker than the time it states online?

Delivery times for personalised Wine & Champagne hampers can be selected as early as next-day delivery within the Republic of Ireland.    Personalised…

Same Day delivery

Same Day Delivery can be facilitated for delivery within Dublin 1-24, provided the order is placed on the day before 12:30 pm. Same-day delivery…

What is the returns policy?

Since most of our products are perishable food items, unfortunately, we do not offer a return or exchange policy. However, for products that…

Next day delivery

Next Day Delivery is available on Business days for orders to Dublin and the Republic of Ireland, placed before 4 pm the day before, including…

How and when can I track my order?

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Next Day Delivery

Next Day Delivery is available on Business days for orders to Dublin and Republic of Ireland, placed before 4pm the day before, including personalised…

Where are you based?

Welcome to giftsdirect.com Ireland’s largest gifts & hampers store.  There’s nothing like the joy of giving gifts and here at giftsdirect.com,…