Booking of Voucher

Booking of Activity: When booking you must have your code/voucher number ready otherwise we cannot make a reservation. You will be required…

Promotion code information

At different times of the year, we have special offers when you can purchase some of our products at a discounted price. Promotion codes must…

Refunds & Exchanges of Experience vouchers

Refunds: All vouchers must be redeemed by the date on the voucher. All vouchers are non-refundable Lost, Stolen or Destroyed-In the event…

Validity Of Voucher

Validity Of Voucher: All vouchers are valid for 5 years from the date of issue. Vouchers may only be extended once and you must contact us…

Can I extend my voucher?

Following the extended lockdown of businesses during Covid 19, We have extended the expiration date of all our experience vouchers for 5 years…

How do I redeem my Experience Voucher?

To book an experience please: Email us at: bookings@giftsdirect.com    Please include: Voucher code Voucher To Name Voucher To Email Most…

What is the expiry date on vouchers?

Due to the extended lockdown of business during Covid 19, we have extended the expiry date of our Experience Vouchers to 5 years from the date…

Further Terms and Conditions

Waiver: A waiver must be signed on arrival by both participants and non-participants stating that they attend or participate entirely at their…

How do I book my flying lesson?

To book a flying lesson please: Email us at: bookings@giftsdirect.com    Please include: Voucher code Voucher To Name Voucher To Email Most…

VAT receipt / VAT invoice

Upon request, VAT receipts and VAT invoices can also be issued for regular orders placed through our website or with our customer service agents. VAT…

Experience Descriptions

Experience Descriptions: The stated duration of the experience is a guide only and may differ from activity to activity. The exact timing can…

US Tariffs

Thanks to the current U.S. import threshold, you won’t pay any customs duties or tariffs on orders valued under $800 USD

What are your payment methods?

We can take VISA, Mastercard, American Express, Diners and Paypal for orders.  Please note all orders are charged in Euros.  On our website…

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Why are there two delivery charges if my items are going to the same address?

For orders including 2 or more items, we will pack items together for shipping where possible. For safety reasons, some items must be packed…