Since most of our products are perishable food items, unfortunately, we do not offer a return or exchange policy. However, for products that…
If there is nobody present and the property is accessible, the courier will leave a calling card to advise your recipient that delivery was attempted.…
Refunds: All vouchers must be redeemed by the date on the voucher. All vouchers are non-refundable Lost, Stolen or Destroyed-In the event…
Validity Of Voucher: All vouchers are valid for 5 years from the date of issue. Vouchers may only be extended once and you must contact us…
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We are truly sorry if this is the case. We will need to investigate this immediately so please get in touch with us directly. We take all…
Experience Descriptions: The stated duration of the experience is a guide only and may differ from activity to activity. The exact timing can…
Upon request, VAT receipts and VAT invoices can also be issued for regular orders placed through our website or with our customer service agents. VAT…
Booking of Activity: When booking you must have your code/voucher number ready otherwise we cannot make a reservation. You will be required…
To book an experience please: Email us at: bookings@giftsdirect.com Please include: Voucher code Voucher To Name Voucher To Email Most…
At different times of the year, we have special offers when you can purchase some of our products at a discounted price. Promotion codes must…
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Waiver: A waiver must be signed on arrival by both participants and non-participants stating that they attend or participate entirely at their…
Following the extended lockdown of businesses during Covid 19, We have extended the expiration date of all our experience vouchers for 5 years…
We do not deliver to hospitals. Hospitals are currently refusing to accept deliveries due to Health, Safety and Hygiene reasons this is Hospital…
