VAT receipt / VAT invoice

Upon request, VAT receipts and VAT invoices can also be issued for regular orders placed through our website or with our customer service agents. VAT…

Will there be an invoice included with delivery?

No, there will be no invoicing included in delivery of any gifts.  This is why it is important to add a gift message if you want the recipient…

Will there be an invoice with delivery?

No, there will be no invoicing included in delivery of any gifts.  This is why it is important to add a gift message if you want the recipient…

What are your payment methods?

We can take VISA, Mastercard, American Express, Diners and Paypal for orders.  Please note all orders are charged in Euros.  On our website…

Booking of Voucher

Booking of Activity: When booking you must have your code/voucher number ready otherwise we cannot make a reservation. You will be required…

Placing an order

To place an order - Select the item you want to purchase, click on the Add to Bag button, Click on the shopping bag icon in the top right corner…

Refunds & Exchanges of Experience vouchers

Refunds: All vouchers must be redeemed by the date on the voucher. All vouchers are non-refundable Lost, Stolen or Destroyed-In the event…

How to place a corporate order.

Corporate Gifting is made easy with our dedicated team of experts who will guide you through the gift selection process to suit your specific…

Do I pay VAT on my Order

Deliveries in The European Union: VAT is only applicable on orders for delivery within the European Union. This is charged at the prevailing…

How to place an order to multi addresses

To place a multi-item order, shipping to several different addresses.  Login or create a Gifts Direct account  - click on My Account to start Select…

How do I redeem my Experience Voucher?

To book an experience please: Email us at: bookings@giftsdirect.com    Please include: Voucher code Voucher To Name Voucher To Email Most…

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Promotion code information

At different times of the year, we have special offers when you can purchase some of our products at a discounted price. Promotion codes must…

How do I book my flying lesson?

To book a flying lesson please: Email us at: bookings@giftsdirect.com    Please include: Voucher code Voucher To Name Voucher To Email Most…