Can I change my order or details on my order?

Unfortunately not. Once your order has been submitted, the information will be sent directly to our warehouse for processing. We are unable to…

Can I add something to my order?

We regret you are unable to add another item to an order that has already been submitted. Once an order has been submitted, the information will…

Can I change the contents of my hamper?

Unfortunately, you are not able to change the contents of hampers once your order has been submitted, as orders move rapidly through to our warehouse. We…

Placing an order

To place an order - Select the item you want to purchase, click on the Add to Bag button, Click on the shopping bag icon in the top right corner…

How to place a corporate order.

Corporate Gifting is made easy with our dedicated team of experts who will guide you through the gift selection process to suit your specific…

How to place an order to multi addresses

To place a multi-item order, shipping to several different addresses.  Login or create a Gifts Direct account  - click on My Account to start Select…

How and when can I track my order?

To track your order, use your 9-digit order number starting from 100 by visiting this link: Order Tracking. Please note, your order will only…

How will my recipient know who sent their gift?

A gift message can be included with a personalised greeting and sent with your purchase. Enter your personal message in the Gift Message field…

Do I pay VAT on my Order

Deliveries in The European Union: VAT is only applicable on orders for delivery within the European Union. This is charged at the prevailing…

Do you deliver worldwide?

Yes. All gifts without alcohol are available for worldwide delivery. Gifts containing alcohol can be delivered anywhere in Ireland and to…