What happens if my recipient is not home?

If there is nobody present and the property is accessible, the courier will leave a calling card to advise your recipient that delivery was attempted.…

What if my product is faulty or damaged?

We are truly sorry if this is the case. We will need to investigate this immediately so please get in touch with us directly. We take all…

What types of Hampers are available?

When it comes to finding the best corporate food gifts you can be happy in the knowledge that you’ve chosen Ireland’s hamper experts. As…

There was an issue with my delivery, what should I do?

Firstly, please make sure you have tracked the order online at the link https://www.giftsdirect.com/order-tracking/.  Enter the 9-digit order…

What type of products do your corporate food gift baskets contain?

At Gifts Direct we passionately believe in supporting Irish food suppliers. For over 30 years we have developed relationships with over 30 local…

What are your payment methods?

We can take VISA, Mastercard, American Express, Diners and Paypal for orders.  Please note all orders are charged in Euros.  On our website…

What is the returns policy?

Since most of our products are perishable food items, unfortunately, we do not offer a return or exchange policy. However, for products that…

What are your business hours?

Our Business Hours are Monday- Friday, 9am -10pm GMT ( not including Irish Holidays and Good Friday) You can contact us via  Call Us: +353…

Why are there two delivery charges if my items are going to the same address?

For orders including 2 or more items, we will pack items together for shipping where possible. For safety reasons, some items must be packed…

What countries can you ship to?

We deliver to a vast amount of countries worldwide but due to individual customs regulations beyond our control, there are some countries we…