Booking of Activity: When booking you must have your code/voucher number ready otherwise we cannot make a reservation. You will be required…
Refunds: All vouchers must be redeemed by the date on the voucher. All vouchers are non-refundable Lost, Stolen or Destroyed-In the event…
We are truly sorry if this is the case. We will need to investigate this immediately so please get in touch with us directly. We take all…
Waiver: A waiver must be signed on arrival by both participants and non-participants stating that they attend or participate entirely at their…
If there is nobody present and the property is accessible, the courier will leave a calling card to advise your recipient that delivery was attempted.…
At different times of the year, we have special offers when you can purchase some of our products at a discounted price. Promotion codes must…
Experience Descriptions: The stated duration of the experience is a guide only and may differ from activity to activity. The exact timing can…
Following the extended lockdown of businesses during Covid 19, We have extended the expiration date of all our experience vouchers for 5 years…
Since most of our products are perishable food items, unfortunately, we do not offer a return or exchange policy. However, for products that…
Validity Of Voucher: All vouchers are valid for 5 years from the date of issue. Vouchers may only be extended once and you must contact us…
We regret you are unable to add another item to an order that has already been submitted. Once an order has been submitted, the information will…
Unfortunately, you are not able to change the contents of hampers once your order has been submitted, as orders move rapidly through to our warehouse. We…
Unfortunately not. Once your order has been submitted, the information will be sent directly to our warehouse for processing. We are unable to…
Due to the extended lockdown of business during Covid 19, we have extended the expiry date of our Experience Vouchers to 5 years from the date…
To book an experience please: Email us at: bookings@giftsdirect.com Please include: Voucher code Voucher To Name Voucher To Email Most…
