What if my product is faulty or damaged?

We are truly sorry if this is the case. We will need to investigate this immediately so please get in touch with us directly. We take all…

Booking of Voucher

Booking of Activity: When booking you must have your code/voucher number ready otherwise we cannot make a reservation. You will be required…

Experience Descriptions

Experience Descriptions: The stated duration of the experience is a guide only and may differ from activity to activity. The exact timing can…

Refunds & Exchanges of Experience vouchers

Refunds: All vouchers must be redeemed by the date on the voucher. All vouchers are non-refundable Lost, Stolen or Destroyed-In the event…

VAT receipt / VAT invoice

Upon request, VAT receipts and VAT invoices can also be issued for regular orders placed through our website or with our customer service agents. VAT…

Further Terms and Conditions

Waiver: A waiver must be signed on arrival by both participants and non-participants stating that they attend or participate entirely at their…

We come highly recommended

Trusted By Thousands Of Businesses For Over 30 Years  

What is the returns policy?

Since most of our products are perishable food items, unfortunately, we do not offer a return or exchange policy. However, for products that…

Eircode / Zip code / Postcode finder links

To ensure your order is successfully delivered you must provide the correct Eircode / Zip code /Postcode with the Recipient address. We cannot…

Do all items come gift boxed?

Not all items are gift-boxed. The description on the product page will include packaging information and details of how the gift is packaged…

Our Suppliers

Belleek Established in 1849 in the village of Belleek, County Fermanagh, Ireland, the name Belleek has become synonymous with quality and…

Promotion code information

At different times of the year, we have special offers when you can purchase some of our products at a discounted price. Promotion codes must…

Contact us

GET IN TOUCH We'd love to hear from you,hear's how you can reach us...   Our hours of Operation

Can I extend my voucher?

Following the extended lockdown of businesses during Covid 19, We have extended the expiration date of all our experience vouchers for 5 years…

The story of Gifts Direct

About Us Welcome to giftsdirect.