What is the returns policy?

Since most of our products are perishable food items, unfortunately, we do not offer a return or exchange policy. However, for products that…

What if my product is faulty or damaged?

We are truly sorry if this is the case. We will need to investigate this immediately so please get in touch with us directly. We take all…

VAT receipt / VAT invoice

Upon request, VAT receipts and VAT invoices can also be issued for regular orders placed through our website or with our customer service agents. VAT…

I can’t find the hamper I’m looking for. Can I create my own?

Yes, this service is exclusively available for corporate orders. Your dedicated account manager will assist you in creating a custom hamper tailored…

Contact us

GET IN TOUCH We'd love to hear from you,hear's how you can reach us...   Our hours of Operation

What happens if my recipient is not home?

If there is nobody present and the property is accessible, the courier will leave a calling card to advise your recipient that delivery was attempted.…

Refunds & Exchanges of Experience vouchers

Refunds: All vouchers must be redeemed by the date on the voucher. All vouchers are non-refundable Lost, Stolen or Destroyed-In the event…

How do I redeem my Experience Voucher?

To book an experience please: Email us at: bookings@giftsdirect.com    Please include: Voucher code Voucher To Name Voucher To Email Most…

Eircode / Zip code / Postcode finder links

To ensure your order is successfully delivered you must provide the correct Eircode / Zip code /Postcode with the Recipient address. We cannot…

Can I add something to my order?

We regret you are unable to add another item to an order that has already been submitted. Once an order has been submitted, the information will…

How do I book my flying lesson?

To book a flying lesson please: Email us at: bookings@giftsdirect.com    Please include: Voucher code Voucher To Name Voucher To Email Most…

We come highly recommended

Trusted By Thousands Of Businesses For Over 30 Years  

How do I unsubscribe from email newsletters?

Very often our emails contains valuable offers and savings on certain orders. However, if you do not wish to receive this emails we provide links…

Further Terms and Conditions

Waiver: A waiver must be signed on arrival by both participants and non-participants stating that they attend or participate entirely at their…

Corporate Opening Hours

Our Corporate opening Hours are Monday- Friday, 9am -5:30pm GMT (not including Irish Holidays) Please feel free to contact our Corporate agents…