Placing an order

To place an order - Select the item you want to purchase, click on the Add to Bag button, Click on the shopping bag icon in the top right corner…

Contact us

GET IN TOUCH We'd love to hear from you,hear's how you can reach us...   Our hours of Operation

Eircode / Zip code / Postcode finder links

To ensure your order is successfully delivered you must provide the correct Eircode / Zip code /Postcode with the Recipient address. We cannot…

What are your business hours?

Our Business Hours are Monday- Friday, 9am -10pm GMT ( not including Irish Holidays and Good Friday) You can contact us via  Call Us: +353…

How to place an order to multi addresses

To place a multi-item order, shipping to several different addresses.  Login or create a Gifts Direct account  - click on My Account to start Select…

What happens if my recipient is not home?

If there is nobody present and the property is accessible, the courier will leave a calling card to advise your recipient that delivery was attempted.…

Corporate Opening Hours

Our Corporate opening Hours are Monday- Friday, 9am -5:30pm GMT (not including Irish Holidays) Please feel free to contact our Corporate agents…

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Can I add something to my order?

We regret you are unable to add another item to an order that has already been submitted. Once an order has been submitted, the information will…

Promotion code information

At different times of the year, we have special offers when you can purchase some of our products at a discounted price. Promotion codes must…

Same Day Delivery

Yes, Same day delivery is available to Dublin 1-24 on orders placed before 12:30pm Monday - Friday on the day of delivery.  Please note the…

There was an issue with my delivery, what should I do?

Firstly, please make sure you have tracked the order online at the link https://www.giftsdirect.com/order-tracking/.  Enter the 9-digit order…

Can I change my order or details on my order?

Unfortunately not. Once your order has been submitted, the information will be sent directly to our warehouse for processing. We are unable to…

I can’t find the hamper I’m looking for. Can I create my own?

Yes, this service is exclusively available for corporate orders. Your dedicated account manager will assist you in creating a custom hamper tailored…

Booking of Voucher

Booking of Activity: When booking you must have your code/voucher number ready otherwise we cannot make a reservation. You will be required…