Delayed / Lost Parcels and Customs issues

We strive to deliver all parcels within the time frames listed on the website. If a delay is unavoidable, we will do our best to inform you and…

When does delivery happen? Do you deliver on Saturday?

Delivery will take place within normal business hours (Mon - Fri between 9 am and 6 pm). Unfortunately, we cannot guarantee specific delivery…

Delivery times

Delivery time varies depending on the item purchased and its destination. Most gifts (Republic of Ireland) are delivered next day, Monday - Friday…

Next Day Delivery

Next Day Delivery is available on Business days for orders to Dublin and Republic of Ireland, placed before 4pm the day before, including personalised…

Same Day Delivery

Yes, Same day delivery is available to Dublin 1-24 on orders placed before 12:30pm Monday - Friday on the day of delivery.  Please note the…

Next day delivery

Next Day Delivery is available on Business days for orders to Dublin and the Republic of Ireland, placed before 4 pm the day before, including…

How much is delivery?

Delivery within the Republic of  Ireland costs €7.95 for standard shipping service. Same-day delivery to Dublin 1-24 costs €11.96. Delivery…

Same Day delivery

Same Day Delivery can be facilitated for delivery within Dublin 1-24, provided the order is placed on the day before 12:30 pm. Same-day delivery…

How much for delivery to the US?

Firstly, cost of delivery to the US depends on the item being sent. The good news is that all gifts going to the US are exempt from VAT so the…

Will there be an invoice included with delivery?

No, there will be no invoicing included in delivery of any gifts.  This is why it is important to add a gift message if you want the recipient…

Why does the delivery country not show for my selected hamper?

Due to some countries' customs regulations and trade agreements, which are beyond our control, some of our products are only available for delivery…

There was an issue with my delivery, what should I do?

Firstly, please make sure you have tracked the order online at the link https://www.giftsdirect.com/order-tracking/.  Enter the 9-digit order…

Why are there two delivery charges if my items are going to the same address?

For orders including 2 or more items, we will pack items together for shipping where possible. For safety reasons, some items must be packed…

Christmas delivery cut off dates

Final dates for placing orders to ensure Pre Christmas Delivery:   Country Shippin

Will there be an invoice with delivery?

No, there will be no invoicing included in delivery of any gifts.  This is why it is important to add a gift message if you want the recipient…