Why does the delivery country not show for my selected hamper?

Due to some countries' customs regulations and trade agreements, which are beyond our control, some of our products are only available for delivery…

Delayed / Lost Parcels and Customs issues

We strive to deliver all parcels within the time frames listed on the website. If a delay is unavoidable, we will do our best to inform you and…

What countries can you ship to?

We deliver to a vast amount of countries worldwide but due to individual customs regulations beyond our control, there are some countries we…

Placing an order

To place an order - Select the item you want to purchase, click on the Add to Bag button, Click on the shopping bag icon in the top right corner…

What happens if my recipient is not home?

If there is nobody present and the property is accessible, the courier will leave a calling card to advise your recipient that delivery was attempted.…

How long does my product take to get to me?

Delivery time varies depending on the item purchased and its destination. Select your country destination in the drop down box on the product…

When does delivery happen? Do you deliver on Saturday?

Delivery will take place within normal business hours (Mon - Fri between 9 am and 6 pm). Unfortunately, we cannot guarantee specific delivery…

Same Day Delivery

Yes, Same day delivery is available to Dublin 1-24 on orders placed before 12:30pm Monday - Friday on the day of delivery.  Please note the…

Bulk Delivery

Bulk Delivery is available on business days, when purchasing 10 or more hampers that are being delivered to the same address in the Republic…

Eircode / Zip code / Postcode finder links

To ensure your order is successfully delivered you must provide the correct Eircode / Zip code /Postcode with the Recipient address. We cannot…

Why are there two delivery charges if my items are going to the same address?

For orders including 2 or more items, we will pack items together for shipping where possible. For safety reasons, some items must be packed…

How to place an order to multi addresses

To place a multi-item order, shipping to several different addresses.  Login or create a Gifts Direct account  - click on My Account to start Select…

Do you deliver to hospitals?

We do not deliver to hospitals.  Hospitals are currently refusing to accept deliveries due to Health, Safety and Hygiene reasons this is Hospital…

Christmas delivery cut off dates

Final dates for placing orders to ensure Pre Christmas Delivery:   Country Shippin

Next day delivery

Next Day Delivery is available on Business days for orders to Dublin and the Republic of Ireland, placed before 4 pm the day before, including…