US Tariffs

Thanks to the current U.S. import threshold, you won’t pay any customs duties or tariffs on orders valued under $800 USD

Delayed / Lost Parcels and Customs issues

We strive to deliver all parcels within the time frames listed on the website. If a delay is unavoidable, we will do our best to inform you and…

Can I change the contents of my hamper?

Unfortunately, you are not able to change the contents of hampers once your order has been submitted, as orders move rapidly through to our warehouse. We…

What countries can you ship to?

We deliver to a vast amount of countries worldwide but due to individual customs regulations beyond our control, there are some countries we…

Why does the delivery country not show for my selected hamper?

Due to some countries' customs regulations and trade agreements, which are beyond our control, some of our products are only available for delivery…

Christmas delivery cut off dates

Final dates for placing orders to ensure Pre Christmas Delivery:   Country Shippin

Hampers to Norway

To avoid delivery issues and unexpected charges for you or your recipient, we will no longer offer alcohol‑containing hampers for shipment…

Bulk Delivery

Bulk Delivery is available on business days, when purchasing 10 or more hampers that are being delivered to the same address in the Republic…

How to place a corporate order.

Corporate Gifting is made easy with our dedicated team of experts who will guide you through the gift selection process to suit your specific…

Do I pay VAT on my Order

Deliveries in The European Union: VAT is only applicable on orders for delivery within the European Union. This is charged at the prevailing…

Why are there two delivery charges if my items are going to the same address?

For orders including 2 or more items, we will pack items together for shipping where possible. For safety reasons, some items must be packed…

What if my product is faulty or damaged?

We are truly sorry if this is the case. We will need to investigate this immediately so please get in touch with us directly. We take all…

Can I pay extra to get my personalised item quicker than the time it states online?

Delivery times for personalised Wine & Champagne hampers can be selected as early as next-day delivery within the Republic of Ireland.    Personalised…

How and when can I track my order?

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Corporate Opening Hours

Our Corporate opening Hours are Monday- Friday, 9am -5:30pm GMT (not including Irish Holidays) Please feel free to contact our Corporate agents…