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Gifts Direct
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US Tariffs

Thanks to the current U.S. import threshold, you won’t pay any customs duties or tariffs on orders valued under $800 USD

Delayed / Lost Parcels and Customs issues

We strive to deliver all parcels within the time frames listed on the website. If a delay is unavoidable, we will do our best to inform you and…

Do I pay VAT on my Order

Deliveries in The European Union: VAT is only applicable on orders for delivery within the European Union. This is charged at the prevailing…

Why does the delivery country not show for my selected hamper?

Due to some countries' customs regulations and trade agreements, which are beyond our control, some of our products are only available for delivery…

What countries can you ship to?

We deliver to a vast amount of countries worldwide but due to individual customs regulations beyond our control, there are some countries we…

Can I change the contents of my hamper?

Unfortunately, you are not able to change the contents of hampers once your order has been submitted, as orders move rapidly through to our warehouse. We…

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