Contact us

GET IN TOUCH We'd love to hear from you,hear's how you can reach us...   Our hours of Operation

Corporate Opening Hours

Our Corporate opening Hours are Monday- Friday, 9am -5:30pm GMT (not including Irish Holidays) You can contact us via  Our Corporate agents…

How to place a corporate order.

Corporate Gifting is made easy with our dedicated team of experts who will guide you through the gift selection process to suit your specific…

What if my product is faulty or damaged?

We are truly sorry if this is the case. We will need to investigate this immediately so please get in touch with us directly. We take all…

Placing an order

To place an order - Select the item you want to purchase, click on the Add to Bag button, Click on the shopping bag icon in the top right corner…

Will there be an invoice with delivery?

No, there will be no invoicing included in delivery of any gifts.  This is why it is important to add a gift message if you want the recipient…

There was an issue with my delivery, what should I do?

Firstly, please make sure you have tracked the order online at the link https://www.giftsdirect.com/order-tracking/.  Enter the 9-digit order…

What are your payment methods?

We can take VISA, Mastercard, American Express, Diners and Paypal for orders.  Please note all orders are charged in Euros.  On our website…

Do I pay VAT on my Order

Deliveries in The European Union: VAT is only applicable on orders for delivery within the European Union. This is charged at the prevailing…

Same Day Delivery

Yes, Same day delivery is available to Dublin 1-24 on orders placed before 12:30pm Monday - Friday on the day of delivery.  Please note the…

What are your business hours?

  Our Business Hours are Monday- Friday, 9am -10pm GMT ( not including Irish Holidays and Good Friday) You can contact us via  Call Us: +353…

Delayed / Lost Parcels and Customs issues

We strive to deliver all parcels within the time frames listed on the website. If a delay is unavoidable, we will do our best to inform you and…

What is the returns policy?

If you are not satisfied with your product, Please contact us and we will be happy to discuss a suitable resolution. Products must be returned…

How do I redeem my Experience Voucher?

To book an experience please: Email us at: [email protected]    Please include: Voucher code Voucher To Name Voucher To Email Most…

How do I book my flying lesson?

To book a flying lesson please: Email us at: [email protected]    Please include: Voucher code Voucher To Name Voucher To Email Most…