Placing an order

To place an order - Select the item you want to purchase, click on the Add to Bag button, Click on the shopping bag icon in the top right corner…

How to place an order to multi addresses

To place a multi-item order, shipping to several different addresses.  Login or create a Gifts Direct account  - click on My Account to start Select…

Can I add something to my order?

We regret you are unable to add another item to an order that has already been submitted. Once an order has been submitted, the information will…

How to place a corporate order.

Corporate Gifting is made easy with our dedicated team of experts who will guide you through the gift selection process to suit your specific…

Can I change my order or details on my order?

Unfortunately not. Once your order has been submitted, the information will be sent directly to our warehouse for processing. We are unable to…

What are your payment methods?

We can take VISA, Mastercard, American Express, Diners and Paypal for orders.  Please note all orders are charged in Euros.  On our website…

How and when can I track my order?

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Promotion code information

At different times of the year, we have special offers when you can purchase some of our products at a discounted price. Promotion codes must…

How can I sign into my account?

Firstly, you do not need to be signed into your account to place an order. To sign into your account or create an account click on this link https://www.giftsdirect.com/customer/account/login/referer/aHR0cHM6Ly93d3cuZ2lmdHNkaXJlY3QuY29tL2

Christmas delivery cut off dates

Final dates for placing orders to ensure Pre Christmas Delivery:   Country Shippin

There was an issue with my delivery, what should I do?

Firstly, please make sure you have tracked the order online at the link https://www.giftsdirect.com/order-tracking/.  Enter the 9-digit order…

I can’t find the hamper I’m looking for. Can I create my own?

Yes, this service is exclusively available for corporate orders. Your dedicated account manager will assist you in creating a custom hamper tailored…

Same Day Delivery

Yes, Same day delivery is available to Dublin 1-24 on orders placed before 12:30pm Monday - Friday on the day of delivery.  Please note the…

Same Day delivery

Same Day Delivery can be facilitated for delivery within Dublin 1-24, provided the order is placed on the day before 12:30 pm. Same-day delivery…

Why are there two delivery charges if my items are going to the same address?

For orders including 2 or more items, we will pack items together for shipping where possible. For safety reasons, some items must be packed…