Firstly, please make sure you have tracked the order online at the link https://www.giftsdirect.com/order-tracking/. Enter the 9-digit order…
We do not deliver to hospitals. Hospitals are currently refusing to accept deliveries due to Health, Safety and Hygiene reasons this is Hospital…
If there is nobody present and the property is accessible, the courier will leave a calling card to advise your recipient that delivery was attempted.…
To place an order - Select the item you want to purchase, click on the Add to Bag button, Click on the shopping bag icon in the top right corner…
We strive to deliver all parcels within the time frames listed on the website. If a delay is unavoidable, we will do our best to inform you and…
For orders including 2 or more items, we will pack items together for shipping where possible. For safety reasons, some items must be packed…
Delivery will take place within normal business hours (Mon - Fri between 9 am and 6 pm). Unfortunately, we cannot guarantee specific delivery…
Due to some countries' customs regulations and trade agreements, which are beyond our control, some of our products are only available for delivery…
To place a multi-item order, shipping to several different addresses. Login or create a Gifts Direct account - click on My Account to start Select…
Unfortunately not. Once your order has been submitted, the information will be sent directly to our warehouse for processing. We are unable to…
We are truly sorry if this is the case. We will need to investigate this immediately so please get in touch with us directly. We take all…
Yes, Same day delivery is available to Dublin 1-24 on orders placed before 12:30pm Monday - Friday on the day of delivery. Please note the…
No, there will be no invoicing included in delivery of any gifts. This is why it is important to add a gift message if you want the recipient…
To ensure your order is successfully delivered you must provide the correct Eircode / Zip code /Postcode with the Recipient address. We cannot…
We regret you are unable to add another item to an order that has already been submitted. Once an order has been submitted, the information will…
