Can I add something to my order?

We regret you are unable to add another item to an order that has already been submitted. Once an order has been submitted, the information will…

How to place an order to multi addresses

To place a multi-item order, shipping to several different addresses.  Login or create a Gifts Direct account  - click on My Account to start Select…

How to place a corporate order.

Corporate Gifting is made easy with our dedicated team of experts who will guide you through the gift selection process to suit your specific…

Can I change my order or details on my order?

Unfortunately not. Once your order has been submitted, the information will be sent directly to our warehouse for processing. We are unable to…

Placing an order

To place an order - Select the item you want to purchase, click on the Add to Bag button, Click on the shopping bag icon in the top right corner…

Eircode / Zip code / Postcode finder links

To ensure your order is successfully delivered you must provide the correct Eircode / Zip code /Postcode with the Recipient address. We cannot…

Can I change the contents of my hamper?

Unfortunately, you are not able to change the contents of hampers once your order has been submitted, as orders move rapidly through to our warehouse. We…

How and when can I track my order?

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Do I pay VAT on my Order

Deliveries in The European Union: VAT is only applicable on orders for delivery within the European Union. This is charged at the prevailing…

How long does my product take to get to me?

Delivery time varies depending on the item purchased and its destination. Select your country destination in the drop down box on the product…

Do you deliver to hospitals?

We do not deliver to hospitals.  Hospitals are currently refusing to accept deliveries due to Health, Safety and Hygiene reasons this is Hospital…

Do you deliver worldwide?

Yes. All gifts without alcohol are available for worldwide delivery. Gifts containing alcohol can be delivered anywhere in Ireland and to…

How much for delivery to the US?

Firstly, cost of delivery to the US depends on the item being sent. The good news is that all gifts going to the US are exempt from VAT so…

I can’t find the hamper I’m looking for. Can I create my own?

Yes, this service is exclusively available for corporate orders. Your dedicated account manager will assist you in creating a custom hamper tailored…

What countries can you ship to?

We deliver to a vast amount of countries worldwide but due to individual customs regulations beyond our control, there are some countries we…