Can I change the contents of my hamper?

Unfortunately, you are not able to change the contents of hampers once your order has been submitted, as orders move rapidly through to our warehouse. We…

I can’t find the hamper I’m looking for. Can I create my own?

Yes, this service is exclusively available for corporate orders. Your dedicated account manager will assist you in creating a custom hamper tailored…

What types of Hampers are available?

When it comes to finding the best corporate food gifts you can be happy in the knowledge that you’ve chosen Ireland’s hamper experts. As…

Why does the delivery country not show for my selected hamper?

Due to some countries' customs regulations and trade agreements, which are beyond our control, some of our products are only available for delivery…

How and when can I track my order?

To track your order, use your 9-digit order number starting from 100 by visiting this link: Order Tracking. Please note, your order will only…

Can I change my order or details on my order?

Unfortunately not. Once your order has been submitted, the information will be sent directly to our warehouse for processing. We are unable to…

Can I extend my voucher?

Following the extended lockdown of businesses during Covid 19, We have extended the expiration date of all our experience vouchers for 5 years…

Are my card details secure?

Yes, your card details are secure. Gifts Direct use Realex Payments (Ireland's largest online payments Company) to process your credit card details…

Can I add something to my order?

We regret you are unable to add another item to an order that has already been submitted. Once an order has been submitted, the information will…

What if my product is faulty or damaged?

We are truly sorry if this is the case. We will need to investigate this immediately so please get in touch with us directly. We take all…

How do I redeem my Experience Voucher?

To book an experience please: Email us at: [email protected]    Please include: Voucher code Voucher To Name Voucher To Email Most…

How can I sign into my account?

Firstly, you do not need to be signed into your account to place an order. To sign into your account or create an account click on this link https://www.giftsdirect.com/customer/account/login/referer/aHR0cHM6Ly93d3cuZ2lmdHNkaXJlY3QuY29tL2

How do I book my flying lesson?

To book a flying lesson please: Email us at: [email protected]    Please include: Voucher code Voucher To Name Voucher To Email Most…

Do I pay VAT on my Order

Deliveries in The European Union: VAT is only applicable on orders for delivery within the European Union. This is charged at the prevailing…

Do all items come gift boxed?

Not all items are gift-boxed. The description on the product page will include packaging information and details of how the gift is packaged…