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Gifts Direct
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  • Gifts Direct
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Do all items come gift boxed?

Not all items are gift-boxed. The description on the product page will include packaging information and details of how the gift is packaged…

Why are there two delivery charges if my items are going to the same address?

For orders including 2 or more items, we will pack items together for shipping where possible. For safety reasons, some items must be packed…

What if my product is faulty or damaged?

We are truly sorry if this is the case. We will need to investigate this immediately so please get in touch with us directly. We take all…

Will the recipient know how much I paid?

No, the cost of the gift will never be visible to the recipient on the packaging or on the gift!   This is why it is important to add a gift…

What is the returns policy?

Since most of our products are perishable food items, unfortunately, we do not offer a return or exchange policy. However, for products that…

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