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GET IN TOUCH We'd love to hear from you,hear's how you can reach us...   Our hours of Operation

US Tariffs

Thanks to the current U.S. import threshold, you won’t pay any customs duties or tariffs on orders valued under $800 USD

What are your business hours?

Our Business Hours are Monday- Friday, 9am -10pm GMT ( not including Irish Holidays and Good Friday) You can contact us via  Call Us: +353…

How much for delivery to the US?

Firstly, cost of delivery to the US depends on the item being sent. The good news is that all gifts going to the US are exempt from VAT so…

The story of Gifts Direct

About Us Welcome to giftsdirect.

There was an issue with my delivery, what should I do?

Firstly, please make sure you have tracked the order online at the link https://www.giftsdirect.com/order-tracking/.  Enter the 9-digit order…

What is the returns policy?

Since most of our products are perishable food items, unfortunately, we do not offer a return or exchange policy. However, for products that…

What if my product is faulty or damaged?

We are truly sorry if this is the case. We will need to investigate this immediately so please get in touch with us directly. We take all…

Can I change my order or details on my order?

Unfortunately not. Once your order has been submitted, the information will be sent directly to our warehouse for processing. We are unable to…

Will there be an invoice with delivery?

No, there will be no invoicing included in delivery of any gifts.  This is why it is important to add a gift message if you want the recipient…