Firstly, please make sure you have tracked the order online at the link https://www.giftsdirect.com/order-tracking/.
If it is a delivery within Ireland, you can contact our couriers DPD at the link https://dpd.ie/tracking
If your order is outside of Ireland, you can contact DHL to track, rearrange or make changes to your order by calling them at 1800 725 725 or contact them at https://www.dhl.ie/en/contact_center/contact_express.html.
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