There was an issue with my delivery, what should I do?

Firstly, please make sure you have tracked the order online at the link https://www.giftsdirect.com/order-tracking/. 

If it is a delivery within Ireland, you can contact our couriers An Post at the link https://www.anpost.com/Help-Support/Contact-Us?_ga=2.267728966.977125382.1570455860-1560086369.1561047986&_gac=1.258606840.1567520062.CjwKCAjwnrjrBRAMEiwAXsCc4xUJ0J-gLIDb2AxMF5_v_SsbQAKNOiKxGKNkIsfAJJsnkOW_Y0tkABoClIUQAvD_BwE 

If your order is outside of Ireland, you can contact DHL to track, rearrange or make changes to your order by calling them at 1800 725 725 or contact them at https://www.dhl.ie/en/contact_center/contact_express.html.