Once your order has left our warehouse, we’ll send a dispatch email to your registered email address. This email includes your shipping confirmation and a link to track your order.

  • Track via Email:
    Click on the “Track My Order” link at the top of your shipping confirmation email. Please allow up to 24 hours for tracking information to appear after dispatch.

  • Track via Our Website Chatbot (AVA):

    1. Click the chat icon on our website.
    2. Select “Check/Track an order.”
    3. Follow the prompts and ensure you use the same email address used during order placement.
You may also get in touch with support team via email and phone call from 09:00am - 10:00pm Irish time Monday - Friday
Call Us: +353 1 861 1580
Email: [email protected]

Dispatch Times

  • Standard Items: Most orders are dispatched within 1–2 business days.
  • Personalized Items: Customization may require 10–14 business days before dispatch.